Your responses are strictly confidential and only used to improve our service to our patients:
Dr Hsu and Dr Singh's highest priority is to provide their patients with superior service. As a valued patient of New South Wales Spine Specialists, we appreciate you spending some of your time to answer a few questions regarding your experience on contacting or visiting Dr Hsu and Dr Singh's practice.
Where possible we use our own Practice Staff to answer your call but when we have to, during busy periods or after hours, we use the external live answering service (Alltel). This form is to give us a guide of how we are performing.